Support

Please find below a list of Frequently Asked Questions and any known issues:

Installation Issues

No known issues reported

Application / Database Start Issues

"Failed to generate a user instance of SQL Server due to a failure in starting the process for the user instance"

  • Delete the contents of C:\Users\<username>\local settings\application data\Microsoft\Microsoft SQL Server Data\SQLFMS

 

Advanced Document Construction - Mail Merge

Adding and subtracting field values
{ = ({MERGEFIELD C_Outstanding} - {MERGEFIELD I_Misc_TTL}) \#0.00x}

Hiding lines of code if financial figures are zero
These can also include Paragraph marks to hide lines all together.
{ IF {MERGEFIELD "I_FD_Total5"} <> "0.00", "Provision of {MERGEFIELD "S_Limousine"} for the conveyance of the mourners"}


How do you access the advanced functionality ?
[ALT] + [F9] to toggle field codes off / on
[CTRL] + [F9] to add the brackets

 

Support

Support


Professional and personal support